What happens after submitting the form?

We'll usually reply within two to three working days. Depending on your enquiry, Kay or one of our counselling team will be in touch to arrange a free 20-minute introductory call. We'll help connect you with the counsellor whose experience, availability and way of working best fit your needs.

There is no obligation to book a session after making an enquiry or introductory call. If you decide to continue, together we can discuss whether online or in-person sessions, and weekly or fortnightly appointments, are the best fit for your needs.

Your information will be kept confidential and used only to respond to your enquiry and connect you with appropriate support.

Crisis support
This form is not monitored for urgent requests. If you or someone else is in immediate danger, call 999.

If you need urgent mental health support, call NHS 111 and select the mental health option. You can also contact Samaritans free on 116 123, 24 hours a day.

Disclaimer
Submitting this form or using this website does not create a client-counsellor relationship. This begins only after a counselling agreement has been completed and accepted.

Counsellors working with Place to Talk Therapies are independent practitioners and are responsible for their own clinical practice, safeguarding, supervision, professional registration, insurance and data protection.

The information on this website is provided for general guidance and is not a substitute for professional medical, mental health or emergency support.


The information shared on this form is confidential and helps ensure your enquiry is directed to the most suitable counsellor. Please only share what feels comfortable at this stage.

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Please note that this form is not monitored for urgent support. If you are in immediate danger or need urgent help, please contact emergency services or a crisis support service.