Once we have received your contact form, you will receive an email from Kay within 2 to 3 days, often sooner. You will be connected with the team member who has current availability and is most likely to suit your needs, to arrange a free introductory call. Matching you in this way helps ensure you can access the right support in good time. If a mutually available time cannot be found, we hope to connect you with one of the other team members.
Your introductory call will be with that team member and usually lasts 15 to 20 minutes, taking place via WhatsApp video. This allows you to meet online and discuss your needs, and gives you the opportunity to ask any questions you may have. If you would prefer the introductory call to be by telephone, or would like to arrange a short in-person introductory session, please let them know. Together you can decide whether to work in-person or online, and whether you would prefer weekly or fortnightly sessions.
Following the call, there is no obligation to book. If you agree a suitable date and time to begin counselling, this will be held for up to 72 hours where possible.
Your contact information is treated as confidential and is not shared with third parties. Please let us know on the form if you have a preferred way for us to reply.
I'm in crisis, I need to talk nowIf you are in crisis now believing your own, or someone else's, life to be in danger please dial 999.
Alternatively organisations who can speak with you now are listed below.
Samaritans: free call 116 123
SANEline: 0300 304 7000
Papyrus HopeLine 24/7 (suicide prevention): 0300 102 2470, or text "HOPE" to 88247
Cruse Bereavement Support Helpline: 0808 808 1677
Shout text support service: text "SHOUT" to 85258
National Domestic Abuse Helpline: 0808 2000 247, or text NCDV to 60777
DISCLAIMER
Client-Counsellor Relationship: Accessing this website or using its content does not create a professional client-counsellor relationship between you and PLACE TO TALK THERAPIES. Such a relationship is established only once a formal contract has been signed.
Associate Counsellors at PLACE TO TALK THERAPIES are independent practitioners and are solely responsible for the delivery of their clinical services. Each associate counsellor is accountable for their own safeguarding responsibilities, compliance with data protection and GDPR legislation, clinical supervision arrangements, professional registration, and professional indemnity insurance. While PLACE TO TALK THERAPIES undertakes appropriate checks before working with associate counsellors, it does not manage, oversee, or assume responsibility for the ongoing clinical, ethical, or legal practice of associate counsellors. Clients will be informed of the associate counsellor's independent status as part of the contracting process.
Limitation of Liability: Services provided through PLACE TO TALK THERAPIES are delivered by appropriately qualified counsellors. While care is taken to ensure the accuracy and quality of information shared on this website, PLACE TO TALK THERAPIES cannot accept responsibility for decisions or actions taken based on its content. Any reliance on information provided on this website is at the individual's own discretion and risk.
In Case of Emergency: If you are experiencing a mental health crisis or emergency, please immediately contact your local emergency services or go to the nearest emergency centre.
By using this website, you agree to this disclaimer in full. If you do not agree with any part of this disclaimer, please do not use this website.
